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Customer Care

MCI Service Center

Office: Soho Capital @Podomoro City 42nd floor, Suite SC 4206A
Jl. Let Jend S. Parman Kav. 28
Jakarta Barat 11470

Customer care :
  • (6221) 2789 3470
Services centre :
  • 62822 2628 2821 / 62822 2628 2822
  • 62822 2628 2823 / 62822 2628 2824
Operational hour:
  • Monday to Friday10:00 - 17:00 WIT
  • Saturday 10:00 - 16:00 WIT
*WIT: Western Indonesia Time

MCI Surabaya Services Centre

Office: NGAGEL JAYA INDAH BLOK C71
SURABAYA TIMUR
Customer care :
  • (6231) 501 4111
  • (6231) 501 4122
  • (6231) 501 6069
Services centre :
  • 62857 3303 0187 (sms only)
  • 62813 3658 8425 (call only)
Operational hour:
  • Monday to Friday10:00 - 17:00 WIT
  • Saturday 10:00 - 13:30 WIT
*WIT: Western Indonesia Time

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